Understanding Your Delivery Options

At [Your Company Name], we ensure a smooth delivery experience. Our garden buildings are delivered by a courier with a tail lift and pallet truck. By default, deliveries are curbside only—unloaded at the closest accessible point next to your property.

Accessible Driveway Requirements

  • Fully paved, concreted, or tarmacked surfaces
  • Clear, level surface without steep inclines or obstacles
  • Enough space for a pallet truck to maneuver

Examples of Driveways

Accessible Driveway (Suitable for Driveway Delivery)

Smooth, level tarmac or concrete driveway without steps, slopes, or obstructions and sufficient width for maneuvering.

Non-Accessible Driveway (Curbside Delivery Only)

Gravel, grass, or loose stone surfaces with steep slopes, curbs, or narrow entry points and blocked access.

Customer Responsibility & Agreement

By ticking the acknowledgment box at checkout, you confirm that:

  • You understand that standard delivery is curbside only.
  • You have reviewed the driveway requirements and acknowledge that if not met, the delivery will be curbside.
  • You accept responsibility for moving the pallet from the delivery point to your desired location.

If you are unsure whether your driveway qualifies, please contact our customer support team before placing your order.